A+CCP Customer Care Program

The commitment we make to our customers is to provide reliable, best-in-class, rugged computing solutions and support services that maximize uptime. Toward that end, Augmentix offers a comprehensive range of global technical support and warranty service options designed to help you sustain your mission-critical, high-performance operations. Our experienced team of Customer Care professionals is dedicated to assisting you maximize your success, and each Augmentix rugged A+ Server includes 24 x 7 technical support services and a 3-year, return-to-depot warranty. Our Customer Support operations include:

Support When And Where You Need It

• Options for Telephone, Online, On-Site, Return-to-Depot, and Customer Replaceable Units (parts)
• Standard Return-to-Depot – 5-day Repair Turnaround Time (Business Days - excluding shipping time) and Options for Next Business Day
• On-Site Service available in the Continental U.S. and select International Cities
• Web Asset Tracking
• Web RMA Tracking